{"id":1852,"date":"2015-06-11T16:56:04","date_gmt":"2015-06-11T16:56:04","guid":{"rendered":"http:\/\/blog.morephotos.net\/?p=1852"},"modified":"2015-06-11T16:56:04","modified_gmt":"2015-06-11T16:56:04","slug":"photographers-lets-talk-about-being-welcoming","status":"publish","type":"post","link":"https:\/\/morephotos.com\/photographers-lets-talk-about-being-welcoming\/","title":{"rendered":"Photographers, Let’s Talk about being Welcoming!"},"content":{"rendered":"
Let\u2019s Talk about being Welcoming! Do you ever think about the message you leave behind … We all like to be recognized for what we do! It makes us feel important & needed. So why not keep this in mind throughout your day, because you\u2019ll usually find several opportunities to make this happen.<\/p>\n
First, might be the way you answer your phone, and I mean actually answering your phone. If I try to call 10 photographers, I might have one answer. Don\u2019t try to screen your calls, you never know who it is or what services they need. I owned a catering company years ago and I told a bride that I would get in touch with her photographer to get some questions answered. He picked up the phone and gave me a riot act about soliciting and hung up on me. It took two other calls to him to explain why I was calling. (Bad business 101)<\/p>\n
So when you answer the phone, have a smile on your face and if it turns out to be a solicitor, be nice and let them know you\u2019re not interested, but thanks for calling. Note: Since you are in the photography business, if the solicitor is selling something relating to photography, take a couple of minutes to see what they are offering\u2026 you might learn something even if you do not buy anything. This rings big at trade shows too. Do not get mad at your caller, you never know if this person could be a customer down the road. When you answer with a smile on your face your day will go smoother and good things just might happen. I had a good friend who would answer (Hello this is Larry from Wojcik Music, how may I make your day better) a little corny, though it always made me smile.<\/p>\n
One of the biggest mistakes I see photographers make is not thanking the customer after the sale. If they do thank them, they do not add an action. Such as additional opportunities for future business with the thank you.<\/p>\n